Thursday, December 26, 2019
Lessons Learned From the Epic of Gilgamesh Essay - 1448 Words
The Epic of Gilgamesh, a Mesopotamian epic poem with no known author, is the story of the brute King of Uruk, Gilgamesh, who was two-thirds divine and one-third human, which teaches readers the unstoppable force of death, the wrath of the gods, and also the power of friendship, which are illustrated to readers through the characters journeys, and those encountered along the way. The poem, which is divided into twelve tablets, starts off with Gilgamesh being a vicious tyrant, one who ââ¬Å"would leave no son to his fatherâ⬠¦ no girl to her motherâ⬠(Gilgamesh 101), and as for newly married couples ââ¬Å"was to join with the girl that nightâ⬠(Gilgamesh 109) transitions to by the end of the story an entirely new man. One of the mainâ⬠¦show more contentâ⬠¦Gilgamesh then goes on a fifty-five line long rant, just absolutely trashing Ishtar for her advances. Ishtar then runs to her father, who just so happens to be Anu, to request the Bull of Heaven to kill Gilgamesh. At first, Anu says that she provoked the king to say such things, but when Ishtar says she will raise the dead, the god agrees to her request. Yet again, Anu must show his wrath. The Bull of Heaven is released onto Uruk, but together, Gilgamesh and Enkidu are able to defeat it and save the city. Enkidu throws part of the bullââ¬â¢s body at Ishtar, and Gilgamesh hangs its massive horns in his bedroom, which of course only further angered Ishtar. After a night of celebration, Enkidu has a dream in which the gods say that he must die. Another example of the wrath of the gods, Enkidu falls ill and dies after twelve days. Hoping to discover how he himself can avoid the fate of his comrade, Gilgamesh goes on a journey to find Utna pishtim, a man who survived a great flood and was granted eternal life by the gods. When Gilgamesh finds him, Utnapishtim tells him the story of the flood he experienced, which was sent from the gods for no other reason than they were angry. In The Epic of Gilgamesh, the wrath of the gods is provoked for many reasons, whether it is to teach a lesson, or the gods are simply angry. Either way, the wrath of the gods is present in this poem. Another theme that is also present in The Epic of Gilgamesh is theShow MoreRelatedThe Epic Of Gilgamesh : Gilgamesh1013 Words à |à 5 Pages Gilgamesh in 2015 Even though the epic Gilgamesh is thousands of years old, it is still read today. Why would the era of technology read an epic this old? This is because the themes in Gilgamesh are still relevant. In addition, the themes are experiences that Gilgamesh went through in his life period, and serve as lessons for the current readers. Gilgameshââ¬â¢s themes include journey, legacy, love, and death. These themes make Gilgamesh a vital reading for the 21st century citizens because peopleRead MoreThe Epic Of Gilgamesh And The Odyssey1636 Words à |à 7 PagesThe Epic of Gilgamesh and the Odysseus both are poems that have since early times been viewed as stories that teach the reader valuable life lessons, almost like a self-help book in todayââ¬â¢s society. They both teach a lot of the same general lessons but there are some key similarities and differences throughout both works. Such as perseverance, and the inevitability of death are both lessons that are taught in each poem but the y are presented to the reader through different interpretations. In theRead MoreSundiata Essay971 Words à |à 4 Pages Epics Sundiata was written in Africa. Gilgamesh was the oldest one written. Other works include the Iliad and the Odyssey, which were written by the blind prophet Homer. What do all these works of literature have in common with each other? The similarity that all these works of literature have is that they are all epics. What does this mean? What is an epic? The definition of an epic is that an epic is a long, narrative poem with a hero that goes on a quest. What is the hero? Well, the characteristicsRead Moreââ¬Å"by the Waters of Babylonâ⬠vs Epic of Gilgamesh. Essay632 Words à |à 3 Pagesââ¬Å"By the waters of Babylonâ⬠Vs Epic of Gilgamesh. A lot of stories concerning religions and cultures have lot of similarities and differences, despite the fact that they are not from the same era of time. Humans used these stories and writings to express their culture and religious views. ââ¬Å"By the Waters of Babylonâ⬠is very similar to the writings of the Mesopotamian writings in The Epic of Gilgamesh more specificlay ââ¬Å"The story of the floodâ⬠and ââ¬Å"The Returnâ⬠. These similarities include manyRead MoreEpic of Gilgamesh Essay915 Words à |à 4 PagesThe Epic of Gilgamesh is one of earliest known pieces of literature. Through years of storytelling and translation, The Epic of Gilgamesh became a timeless classic. This story is believed to have originated from Sumerian poems and legends about the king of Uruk, Gilgamesh. Throughout the epic, many themes arose about women, love, and journeys and the one I would like to discuss is the theme of death. Also, I will discuss if Gilgamesh accepts moral ity at the end of the story and the development ofRead MoreThe Epic Of Gilgamesh : King Of Uruk1332 Words à |à 6 PagesIn the verse narrative The Epic of Gilgamesh the principal character Gilgamesh, King of Uruk, is described as an entity that is two-thirds god and one-third man. Gilgamesh is a hero/protagonist who exhibits many more human features than divine features. This makes him a flawed hero because all humans are flawed. He is even described in human terms. ââ¬Å"A perfect physical specimen, gifted athlete and sex machineâ⬠[Davis p.154]. His primary flaws are pride and arrogance with his pursuit for immortalityRead MoreAnalysis Of The Epic Of Gilgamesh 1596 Words à |à 7 PagesChristina Moore July 23, 2015 In the verse narrative The Epic of Gilgamesh the principal character Gilgamesh, King of Uruk, is described as a being that is two-thirds god and one-third man. Gilgamesh is a hero/protagonist who exhibits many more human features than divine features. This makes him a flawed hero because all humans are flawed. The Epic of Gilgamesh is the same type of story that is seen in the Old Testament. The story itself was found on stone tablets, written in the same time periodRead MoreElements Of The Epic Of Gilgamesh918 Words à |à 4 PagesThe epic hero has been part of world literature since time immemorial. Epic tales have contained within them, various elements that have helped define the genre. These tropes have existed at least since the writing of the ancient Mesopotamian text, The Epic of Gigamesh. These vital characteristics transcend region, as they have been employed in the literature of disparate parts of the world. These elements can be seen the Old English tale of Beowulf, a s well as in the ancient Indian epic The RamayanaRead MoreGilgamesh And The Epic Of Gilgamesh988 Words à |à 4 PagesThe maturation of Gilgamesh and his desire to acquire wisdom throughout his journey is quite apparent. By overcoming difficulties such as upholding Uruk, becoming friends with Enkidu, and various other scenarios, Gilgamesh proves that he did in fact grow up throughout the epic. As the epic starts, Gilgamesh is portrayed as a self-centered, self-admiring leader who believes that he is the only individual that can lead the city of Uruk. Gilgamesh believes that he is a god-like figure and often refersRead MoreReview Of The Epic Of Gilgamesh 1301 Words à |à 6 Pagesthe protagonist s separation from his or her daily life. The next stage is the , threshold stage. After threshold is initiation or loss and the final stages are, the ultimate boon and return. Within every quest, there is also some lesson to be learned by the protagonist. The Epic of Gilgamesh, a story written thousands of years ago by the ancient Sumerians, follows the same archetypes as any modern day quest story. Gilgamesh begins his quest when he is separated from his normal life in Uruk and meets
Wednesday, December 18, 2019
Comparing Henry David Thoreau and Herman Melvilles Writings
Comparing Henry David Thoreau and Herman Melvilles Writings Henry David Thoreau and Herman Melville focused their writings on how man was affected by nature. They translated their philosophies though both the portrayal of their protagonist and their own self exploration. In Moby Dick, Melville writes about Ahabs physical and metaphysical struggle over the great white whale, Moby Dick, symbolic of mans struggle against the overwhelming forces of nature. Ahabs quest is reported and experienced through the eyes of Ishmael. Melvilles use of the third persons biographical standpoint exposes conflicting viewpoints that were both in agreement and disagreement with Ahabs quest, creatively allowing Melville to transcend the storyâ⬠¦show more contentâ⬠¦This conflict becomes the warped and demonic idea of a man willing to take on the power s of Moby Dick which is the epitome of the greatest force in nature. Regardless of the onslaught, predestined for Ahab, he will be doomed to failure because of his monomaniacal spirited quest; As he shouted with a terrific, land, animal sob, like that of a heart stricken moose; Aye, aye! It was that accused white whale that raged me; made a pon pegging lumber of me forever and a day!Ã⦠Aye, aye! And Ill chase him normal Good Hope, and round the Horn, and round the Norway Maelstrom, and round perditions flames before I give him up. Henry David Thoreau when writing about his experiences at Walden Pond indicated that mankind cannot be persuaded by the materialism of the world and must aspire to the highest goals of truth, virtue and independence for his existence. Thoreau would find this transcendental experience through the finest qualities existing in nature. He states that, most men, even in this comparatively free country through mere ignorance and mistake, are so occupied with the factitious cares and superfluously coarse labor of life that its finer fruits cannot be plucked by them (p. 790). Thoreau points out the weakening of mans original calling by the results of the industrial revolution, division of labor, the robotics of factory life and materialistic vision of life. The end result is self-destruction and depression of ones
Monday, December 9, 2019
The Legal and Ethical Principles in Healthcare Free-Samples
Question: Discuss about the Legal and Ethical Principles in Healthcare. Answer: Introduction Healthcare is one of the most important pillars of the government commissioned to enhance the welfare of the community. There are various activities experienced on a daily basis concerning the health and welfare of individuals. The constitution of every state takes into account the laws and policies that should be followed for maximum service provision for the society. The welfare of every individual in the community is equally important and the health institution should maximise their services to reduce the level of illness in the community. Some medical conditions are thought to be resistive to drugs among others being yet to be conquered; moreover, research institution is stretching their potentials to be able to invent the best appropriate drugs(Pozgar, 2014). Despite having health conditions that do not have confirmed medicines, others such as diabetes have drugs that are used in controlling the condition. However, these drugs need to be used consistently and failure to that, complications might be experienced. Every person is entitled to quality health care despite their medical condition. Before any medical intervention, the patient should read, understand and confirm its applications to ensure that all the implications are accounted. In cases where the patient is not able to perform all the requirements of the consent, a family member or guardian can make the informed decisions concerning the treatment. In this paper, legal and ethical issues will be explored concerning the case of Edward, who was in a comma for failing to manage Type 1 Diabetes(Lin, et al., 2013). Legal Issues Mr Edward has been living and fairly managing Type 1 Diabetes very well by the use of insulin and avoiding the meals that the doctor had warned. However, the body is prone to many health conditions that should be medicated if the signs and symptoms are experienced. It is also important to seek guidance from the medical practitioners if unusual changes in the body are pursued. Edward developed sore muscle pains but he did not think it could be much of a problem because there were no severe symptoms. His wife Genevieve advised him to visit the doctor to get a report on the same and if it is a worse condition, he would receive relevant medical support immediately. He did not embrace the advice from his wife, but he used paracetamol, lemon juice and warm honey. This was not according to the doctor's recommendations and this would conflict the management of diabetes conditions(Lin, et al., 2013). According to the Australian Health Act 2008, it states that the community should be kept healthy by providing the best medication available(Stirton, 2016). This act governs both the public and private health institutions in the country. It also states the nest of kin and guardians are responsible for providing decisional support for their patients. However, an individual has the right to make personal health decisions. Edward decided not to visit the doctor for the sore muscles and used the stated control measures. His wife Genevieve did not have the right to force him to seek the required medication because he is a grown up. The medical assumptions made by Edward led to worsening of the Type 1 Diabetes when he went to work out of town. Edward was taken to the hospital while in a comma and he could not make any decision concerning his medical support. Later, his family realised that he was in the hospital because his condition has worsened. The best of the health support that Edward could receive was appropriate diabetes type 1 and comma related first aid services and before the family member could show up to make the informed consent medical decisions. According to his case, either Genevieve or his mother Una could provide the required informed support because they are all legally attached to him(Faden, Beauchamp, Kass, 2014). Una is Edward's biological mother and she has the right to make informed decisions under the law. Genevieve has been provided with the right to make a decision about Edward's health because she is legally married to him. The importance of consulting and following the consent process is to avoid holding the doctors responsible for any misfortunes that might happen in the treatment process. Fo r instance, if a treatment intervention is implemented without signing the consent form by either the patient or the family and death occurs, the doctors could be answerable and they can be sued(Kerridge, Lowe, Stewart, 2013). Informed decisional support conflicts are one of the most dangerous occasions in cases where the patient is unable to contribute in the process of treatment. This situation is experienced when there are two or more potential individuals to provide the support(Lin, et al., 2013). The issue occurs when one or two of the individuals have differing opinions in how the medical intervention should be conducted. For instance, one might state that the intervention should be stopped and the other wishing to a continuity. In Edwards case, Una thought that more effort and time could be allowed to give him another chance of recovery. The medical support should not be withdrawn when there is a conflict because it might lead to blames, hence leading to a court case. For example, Una can sue the medical team if the support is withdrawn when she is able and willing to pay the bill in time. Also, she can sue Genevieve in occasions when her decision is followed and Edward dies because she is also a si gnificant decision make in Edwards treatment(Pozgar, 2014). Some of the factors that should be considered in solving the conflicts between the two would include the availability of resources to support the treatment and their willingness to take the medical risks. Una stated that she would do what it takes to pay for the extra medical care required to keep his son the life support machine. On the other side, Edward has told his wife Genevieve that he would not like to be in a helpless state in his life. Therefore, Genevieve was honouring the wishes of her husband, although it is against the law to let a person die when there is a way of controlling the case. Therefore, the best option would be adhering to Unas decision and maintain the medical support until he either recovers or otherwise(Kerridge, Lowe, Stewart, 2013). Ethical Issues There are ethical issues that are attached to any medical treatment interventions that need to be considered to avoid conflicts and legal cases that might arise. There are Universal Declaration and Bioethics that have been developed to govern the health sector and ensure that all the requirements connected to medical services are accounted. Benefit Harm and Persons without the Capacity to Consent are the two principles of the Universal Declaration and Bioethics principles that are most relevant in Edwards case(Petrini, 2014). Benefit and harm principle states that before implementing any scientific treatment method, all the process should be justified to be no harm to the patient. Therefore, the medical interventions should be focused on providing the best health support to the patients. In cases, where the treatment are perceived be of general benefit to the patient, it should be used reduce the discomforts experienced(Faunce, 2012). Edward was not in the capacity to adhere to the informed consent, hence involving the family in the decision-making process for the treatment. This principle states that before any form of medical practice is undertaken, an informed consent should be signed by one of the most appropriate family member or guardian. Consultations should be done consistently in the process to ensure that the patient receives the best services out of the medical care. In cases where there are trial drugs that can be tested, the research practice should be of the best support for the patients medical needs. Medical interventions and research proceedings that do not have direct medical importance and benefit to the patient should not be used in the treatment process. Therefore, the medical process should be imposed with minimal burden and risk to the patient(Mayes, Lipworth, Kerridge, 2016). Edward's treatment should be implemented after it is justified that the intervention bears the minimum risk in his health. Moreover, a treatment process that has the highest chance of making him recover should opt. Genevieve's option of withdrawing the life support treatment should not opt because it causes harm to Edward and his mother Una(Kaufmann Rhli, 2010). The two principles; patients without the capacity to sign the informed consent and benefit harm can possibly conflict in the case of Edward. The opinion of the patient is best followed to ensure that the treatment in peace with their wishes. Edward told his wife Genevieve that it would be his last wish to be in a helpless condition hence preferring to die. Therefore, the medical team have shown insufficient hope in his recovery and it can only take the life support machines to keep alive. Therefore, it would be his wish is the medical plan is stopped, which harms him and the family, hence conflicting both of the principles. It is the right of Genevieve to sign the informed consent and she wishes the withdrawal of the medical treatment plan. However, this is the human rights act 2004, that advocates for healthy community and respect for human dignity(Stirton, 2016). Life of a person is a gift offered by the supreme leader and there are no individuals with the right to take it away. It is very important to provide Edward with the best time possible for his recovery and not just to pull off the treatment procedures. Letting him die will be a loss to the family by making his two children be single parented. The human rights principles do not support the withdrawal of the treatment plan; however, it advocates for the implementation of best health care services that can lead to his recovery by managing the conditions. External advisors should be involved to provide the required support to the parties so that they can agree on one option. The medical team should therefore not rush them in the decision support to avoid influencing any form of an inappropriate option. After deciding on one of the options, the informed consent should be signed by both parties to avoid future problems(Taylor, 2015). The non-regrettable decision should be opted to keep eve ry individual party in peace in future even after the unexpected happen on Edwards health. Conclusion In conclusion, constitutional health and welfare acts should be fairly considered in imposing any decision towards Edwards treatment. Both Genevieve and Unas opinion should be considered in signing the informed consent and deciding whether to withdraw the services or not. External and family consultations should be conducted for the case of making the best decision towards the health of Edward(Lo, 2012). Finally, the medical team should do the best practice possible to try stabilising Edwards health condition to restore the familys happiness. References Cohen, I. (2013). Globalization of Health Care. Cary: Oxford University Press, USA. Faden, R., Beauchamp, L., Kass, E. (2014). Informed consent, comparative effectiveness, and learning health care . N Engl J Med, 370(6), 766-768. Faunce, T. (2012). Governing planetary nanomedicine: environmental sustainability and a UNESCO universal declaration on the bioethics and human rights of natural and artificial photosynthesis (global solar fuels and foods). Nanoethics, 6(1), 15-27. Furrow, B. R., Greaney, T. L., Johnson, S. H., Jost, T. S., Schwartz, R. L. (2013). Health Law: Materials and Problems. Minnesota: West Academic. Kaufmann, I. M., Rhli, F. J. (2010). Without informed consent? Ethics and ancient mummy Research. Journal of medical Ethics. Kerridge, I., Lowe, M., Stewart, C. (2013). Ethics and law for the health professions (4 ed.). Leichhardt: The Federation Press. Lin, M. Y., Lyles-Banks, R. D., Lolans, K., Hines, D. W., Spear, J. B., Petrak, R. (2013). The importance of long-term acute care hospitals in the regional epidemiology of diabetes type 1. Clinical infectious diseases, 500. Lo, B. (2012). Resolving ethical dilemmas: a guide for clinicians. Philadelphia: Lippincott Williams Wilkins. Matsubara, J., Sugiyama, S., Akiyama, E., Iwashita, S., Kurokawa, H., Ohba, K., Hokimoto. (n.d.). Dipeptidyl peptidase-4 inhibitor, sitagliptin, improves endothelial dysfunction in association with its anti-inflammatory effects in patients with coronary artery disease and uncontrolled diabetes. Circulation Journal, 77(5), 1337-1344. Mayes, C., Lipworth, W., Kerridge, I. (2016). Declarations, accusations and judgement: examining conflict of interest discourses as performative speech-acts. Medicine, Health Care and Philosophy, 19(3), 455-462. Petrini, C. (2014). Organ Allocation Policies 10 Years after UNESCO's Universal Declaration on Bioethics and Human Rights. Transplantation Proceedings, 48(2), 296-298. doi:https://dx.doi.org/10.1016/j.transproceed.2015.10.059 Pozgar, G. D. (2014). Legal and ethical issues for health professionals. Burlington: Jones Bartlett Publishers. Saul, P. (2013). Neat model for ethical problem solving. The Medical Journal of Australia, 199(7), 511. doi:https://dx.doi.org/10.5694/mja13.10868 Spofford, C., Easker, D. (2015). Unresponsive Patient in the Post Anesthesia Care Unit. Mededportal Publications. doi:https://dx.doi.org/10.15766/mep_2374-8265.10005 Stirton, R. (2016). The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: A Litany of Fundamental Flaws? The Modern Law Review, 299-324. doi:https://dx.doi.org/10.1111/1468-2230.12255 Taylor, H. (2015). Legal and ethical issues in end of life care: implications for primary health care. Primary Health Care, 25(5), 34-41. doi:https://dx.doi.org/10.7748/phc.25.5.34.e1032
Monday, December 2, 2019
Tesco case study free essay sample
This case considers the emergence of Tesco plc as one of the worldââ¬â¢s leading multinational retailers. In a remarkable 10-year period, Tesco has transformed itself from a purely domestic operator to a multinational giant ââ¬â with subsidiaries in Europe, Asia and North America ââ¬â and in 2009 had 64 per cent of its operating space outside the UK. Examining market entry into Asia in more detail, the case compares ââ¬Ësuccessââ¬â¢ in Thailand and South Korea with ââ¬Ëfailureââ¬â¢ in Taiwan. It also considers ââ¬Ëa high risk gambleââ¬â¢ in Tescoââ¬â¢s entry into the US market, long considered to be a graveyard of overambitious expansion by UK retailers. G G Introduction In April 2009, Tesco, the UKââ¬â¢s largest retailer and private sector employer of labour, announced annual sales for 2008/09 of almost ? 60 billion (x66bn or $90. 2bn) together with pro? ts of ? 3 billion (x3. 3bn or $4. 5bn). After a dramatic decade-long transformation from purely domestic operator to multinational giant, Tesco now had a remarkable 64 per Source: Getty Images. We will write a custom essay sample on Tesco case study or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page cent of its operating space outside the UK, was developing increasingly strong businesses across 11 Asian and European markets, had a rapidly expanding ââ¬Ëstart-upââ¬â¢ subsidiary operating in the western USA, and had announced its entry into the Indian market. Moreover, as signalled in both the title of its Annual Report (Value Travels) and the prominence given in that report to its international pro? le, the ? rm was publicly expressing its con? dence that it had mastered the art of international expansion, so long a weakness of UK retailing. Tescoââ¬â¢s emergence as the worldââ¬â¢s third largest retailer, operating 2025 stores and employing 183,600 staff outside the UK by 2008/09, represents one of the most successful examples of strategic diversi? cation by any UK company and offers insight into the role of the ââ¬Ëcorporate strategistââ¬â¢, the CEO. International expansion ââ¬â from the UK to Central Europe, Asia and North America In the early 1990s Tesco was the UKââ¬â¢s second largest food retailer, lagging behind the market leader Sainsburyââ¬â¢s in G terms of sales density, turnover growth and pro? tability. Over the next decade it managed a remarkable transformation ââ¬â repositioning itself from its discount roots into a mass market customer-focused retailer serving all segments of the UK market. By judicious acquisition of some smaller rivals, and by innovative and ?exible store development programmes which by the mid-2000s had transformed it into a genuine multi-format operator with 72 per cent of its UK stores in smaller convenience/ supermarket formats of less than 15,000 square feet, it ? rst captured market leadership in the UK then progressively accelerated its lead over closest rivals Sainsburyââ¬â¢s and Asda/ Wal-Mart. By 2007, on a conservative de? nition of the UK grocery market, its share was 27. 6 per cent ââ¬â almost twice as large as Asda/Wal-Mart and Sainsburyââ¬â¢s with 14. 1 per cent and 13. 8 per cent respectively. Simultaneously, as that gap ? rst emerged in the late 1990s and then widened, Tesco, as the increasingly dominant market leader, faced growing regulatory pressure relating to both marketcompetition conditions and land-use planning restrictions. It also experienced increasingly adverse media scrutiny and orchestrated campaigns to ââ¬Ërein inââ¬â¢ its visibly growing power. In response to the latter it moved quickly to embrace agendas of community responsiveness, urban regeneration, sustainable development, and ethical/responsible sourcing to address what the UK Governmentââ¬â¢s Department for Environment, Food and Rural Affairs described as ââ¬Ërising consumer expectations regarding the social responsibilities This case was prepared by Michelle Lowe, Professor of Retail Management, University of Survey and Lead Innovation Fellow AIM and Neil Wrigley, Professor of Geography, University of Southampton and Editor of Journal of Economic Geography. It is intended as a basis for class discussion and not as an illustration of good or bad practice. à © Michelle Lowe and Neil Wrigley. Not to be reproduced or quoted without permission. Z01_JOHN2020_09_SE_EM18. QXD 10/13/10 9:09 Page 659 TESCO 659 Table 1 Tescoââ¬â¢s international operations Year of entry Store numbers 2008/9 Employees 2008/9 Hungary Poland Czech Rep Slovakia Rep Ireland Turkey 1994 1995 1996 1996 1997* 2003 149 319 113 70 116 96 21,356 23,569 12,677 8,286 13,764 7,025 Thailand S. Korea Taiwan Malaysia Japan China India 1998 1999 2000 2002 2003 2004 571 242 38,166 20,626 Exited market 2005 29 9,872 135 4,007 70 19,452 Announced entry 2008 USA 2007 115 Region Country Europe Asia North America 2,581 Regional % of operating space 2008/9 30 33 1 * Re-entry in 1997 following unsuccessful entry in 1980s. Source: Figures derived from Tesco Annual Report, 2009. of supermarketsââ¬â¢. In response to regulatory pressures, Tesco progressively refocused its operations and capital investment in an attempt to secure long-term growth ââ¬â diversifying into non-food products and retail services (personal ? nance, telecoms, online shopping channels) and, most signi? cantly, expanding out of its home market via one of the most comprehensive and sustained international diversi? cations ever attempted by a UK company. After commencing the ? rst stage of international expansion in Europe ââ¬â entering the emerging post-Soviet consumer markets of Central Europe in the mid-1990s (see Table 1) ââ¬â Tesco launched the next stage of its strategy in 1998. Following Terry Leahyââ¬â¢s appointment as CEO in 1997, it committed to an Asian expansion programme, initially entering Thailand and South Korea. The growth potential of the Asian markets had been extensively researched by the ? rm for a number of years. However, the immediate catalysts for entry were the rapid liberalisation of previous restrictions on retail FDI across East Asia, and opportunities to make strategic majority-share acquisitions of ? edgling but potentially market leading retail businesses at discounted prices, which resulted from the Asian economic crisis of 1997/98. Tescoââ¬â¢s subsequent expansion in Asia was dramatic. Just 10 years later it had 1047 stores, accounting for 33 per cent of the ? rmââ¬â¢s global operating space, in the region (see Table 1). South Korea now provided Tesco with its second largest market by sales after the UK. Signi? cantly, Tesco had signalled its commitment to develop businesses in two of the worldââ¬â¢s key twenty-? rst century economies, China and India. In China it was rapidly building the scale of its operation following entry in 2004, and in India it had successfully negotiated a partnership arrangement for entering a market in which ownership of retail businesses by international operators was still strictly regulated. On the other side of the world, Tesco had taken the potentially transformational, but high risk decision to enter the USA ââ¬â the worldââ¬â¢s largest consumer market. Building on Leahyââ¬â¢s strategic vision of the market opportunity to develop dense networks of a new breed of convenienceoriented, smaller-format stores served by a short-lead-time integrated food preparation/distribution system, Tesco had announced entry into the western USA in 2006. By the end of 2008, a year after opening its ? rst store, it had already rolled out a chain of 115 stores together with a 675,000 square feet distribution centre with capacity to serve over 500 stores in Southern California, Arizona and Nevada. As a result of this international expansion, by the mid-2000s Tesco had moved into the elite group of multinational retailers. As Table 2 shows, by 2006/07 there were 15 retailers generating sales outside their home markets of over $11 billion per annum (see Appendix for summaries of the key ? rms). For a variety of reasons ââ¬â including the higher development costs (and associated sales densities) required in the tightly regulated UK market, and the relative ââ¬Ëimmaturityââ¬â¢ of a higher proportion of its international space ââ¬â Tescoââ¬â¢s international sales growth inevitably lagged behind the increase in its international operating space. Nevertheless, at more than $20 billion those sales were suf? cient to rank the ? rm within the top 10 multinational retailers (Table 2). By 2008/09 Tescoââ¬â¢s international sales had increased by a further 60 per cent, propelling it into a top ? ve position in the ranking. Additionally, those international sales and also operating pro? ts (if US start-up losses are excluded) were slowly but progressively moving into closer alignment with the proportion of international operating space (Table 3). In turn, that re? ected rates of growth in the international Z01_JOHN2020_09_SE_EM18. QXD 660 10/13/10 9:09 Page 660 TESCO Table 2 Leading multinational retailers ranked by sales outside home market 2006/7 Rank Name of company Country of origin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Wal-Mart Carrefour Ahold Metro Auchan Aldi Lidl Schwarz IKEA Tesco Delhaize Rewe Tengelmann Seven I Pinault Costco International sales 2006/7 (US$m) International sales % of total, 2006/7 No. of countries of operation 77,100 54,758 49,562 45,125 24,204 23,476 23,103 21,882 21,678 19,914 17,445 15,989 14,144 13,283 11,793 22 52 82 56 50 47 46 92 26 77 32 46 34 55 20 14 20 5 30 11 14 22 34 12 8 14 15 4 30 8 US France Netherlands Germany France Germany Germany Sweden UK Belgium Germany Germany Japan France US Source: N. M. Coe and N. Wrigley (2009) ââ¬ËThe Globalisation of Retailingââ¬â¢, volume 1, p. xviii. Cheltenham: Edward Elgar. Table 3 Tescoââ¬â¢s international operating space, sales and operating profits as a percentage of the firmââ¬â¢s global totals 2001/2 International operating space (%) International sales* (%) International operating profit (%) excluding US start-up losses (including US start-up losses) 2003/4 2005/6 2007/8 2008/9 2010/12 Est 42. 1 15. 3 49. 7 19. 6 55. 9 24. 0 61. 3 26. 3 64. 6 29. 7 ââ¬â 35. 2** 8. 1 ââ¬â 16. 4 ââ¬â 21. 4 ââ¬â 24. 9 (22. 5) 25. 6 (20. 3) ââ¬â ââ¬â * ex-VAT. Source: Figures calculated by authors from statistics available in Tesco Annual Reports and Financial Statements, except **Bank of America/Merrill Lynch estimate 8 December 2009. subsidiaries which continued to exceed those achievable in Tescoââ¬â¢s ââ¬Ëmatureââ¬â¢ and highly regulated home market. Success in Asia ââ¬â Thailand and South Korea At the point of market entry into Thailand and South Korea in 1998/99, Tesco acquired majority stakes in two retail chains (Lotus in Thailand and Homeplus in South Korea) together having fewer than 20 stores or development sites and operating in markets still dominated by traditional forms of retailing. Whilst the growth potential for ââ¬Ëmodernââ¬â¢ retail across Asia was considerable, that potential was simultaneously attracting many of Tescoââ¬â¢s major European and North American competitors ââ¬â including Wal-Mart, Carrefour, Ahold, Casino and Delhaize. Nevertheless, a decade later Tesco had successfully turned foothold acquisitions into positions of market leadership (Thailand) or potential market leadership (South Korea), had developed extensive multi-format store networks (exceeding 800 stores), and had outperformed its multinational rivals to the extent that Wal-Mart and Carrefour had been forced to exit South Korea leaving Tesco as the dominant international retailer in both countries. Some of the key dimensions of Tescoââ¬â¢s success in those markets related to its mode of market entry, its determined efforts to build market scale, and its adaptive responses to growing pressures across East Asia for tighter regulation of the expansion of multinational retailers. The Asian economic crisis of 1997/98 left major domestic conglomerates urgently seeking cash injections. As a result, Tesco was able to enter both markets via majority-share partnerships in the non-core retail businesses of the leading conglomerates: the CP Group in Thailand and Samsung in South Korea. Initially Tescoââ¬â¢s share of the partnerships was 75 per cent in Thailand and 81 per cent in South Korea. However, subsequent capital injections by Tesco into the expansion of the chains rapidly reduced CP Groupââ¬â¢s share to zero, and Samsungââ¬â¢s share ? rst to 11 per cent and then in two subsequent stages to 1 per cent. Despite this rapid dilution of the local partnersââ¬â¢ share of the businesses, the partnerships offered Tesco knowledge of local business/regulatory conditions and consumer culture, plus the ability to build upon the ââ¬Ëlocalââ¬â¢ appeal and customer image of the acquired chain ââ¬â particularly in South Korea where retention of the Samsung name (Samsung-Tesco) proved to be essential. Z01_JOHN2020_09_SE_EM18. QXD 10/13/10 9:09 Page 661 TESCO In both countries, Tesco has made substantial and continuous post-entry capital investment to build scale and accrue market leadership advantages. In Thailand the investment has been pumped entirely into organic expansion and has required store development programmes of considerable ? exibility. In South Korea, ââ¬Ëwithin marketââ¬â¢ acquisitions ââ¬â 36 ex-Carrefour ââ¬ËHomeverââ¬â¢ hypermarkets for ? 950 million in 2008 and 12 Aram Market hypermarkets in 2005 ââ¬â have been used to enhance its market position and to keep pace (as the countryââ¬â¢s second ranked operator) with the domestic market leader E-Mart. Tescoââ¬â¢s ability to ? nance those acquisitions (outbidding its rivals when necessary) and to sustain a substantial annual capital expenditure programme has rested on the ? rmââ¬â¢s steadily growing pro? tability. That is to say, on the ââ¬Ëfree cash ? owââ¬â¢ for investment generated from both its domestic and international operations and the ability to raise capital at advantageous rates which that pro? tability ensures. Capital investment in both countries has occurred against a background of pressures (felt across many parts of East Asia) to tighten regulation and rein in expansion of the multinational retailers. Those pressures have ranged from attempts to re-impose restrictions on ownership and control, through efforts to protect existing retail structures via land-use zoning, to regulation of store-opening hours, retail formats, and ââ¬Ëbelow costââ¬â¢ selling. In Thailand, as development of large-format hypermarkets became more dif? cult, Tesco transferred its UK-developed smallstore operating skills and began in? lling its hypermarket framework with dense networks of small-format (Express) convenience stores, ? rst in metropolitan Bangkok, subsequently in other leading cities. Those stores also had the additional bene? t of being unrestricted by opening hoursââ¬â¢ regulation introduced to limit trading hours of larger-format stores. Additionally, it developed a novel low-build-cost ââ¬ËValueââ¬â¢ store format ââ¬â essentially a strippeddown small hypermarket embedded within a local vendor market ââ¬â to provide an entry vehicle for development in low-income rural ââ¬Ëup countryââ¬â¢ towns where expansion using conventional large-format hypermarkets was politically unfeasible. Finally, it invested considerable effort in working with local communities to counter mounting regulatory pressures ââ¬â explaining the value of the bene? ts (employment, supply chain modernisation, infrastructure investment, skills training, export gateway opportunities) it offered to the Thai economy, and stressing the potential coexistence of ââ¬Ëtraditionalââ¬â¢ and ââ¬Ëmodernââ¬â¢ components of the retail system. Failure in Asia ââ¬â Taiwan Tesco entered Taiwan in 2000, developed six stores, and exited the market in 2005. In simple terms, several of the elements which had been key drivers of Tescoââ¬â¢s success 661 in Thailand and South Korea were absent in Taiwan. In particular, Tesco entered the market in which one of its major multinational retail competitors, Carrefour, had been operating for more than a decade and had built a strong and, in practice, unassailable market dominance. Moreover, unlike Thailand and South Korea and Tescoââ¬â¢s subsequent Asian market entries into Malaysia and China, Tesco was unable to ? nd a suitable local partner and was therefore obliged to attempt an entry based on de nuovo expansion. However, not only had many of the potentially most attractive sites for expansion already been developed by Carrefour, or were held under future development option, but also the highly complex Chinese land ownership system proved to be a dif? cult arena in which to transfer Tescoââ¬â¢s skills in market/site location analysis and property acquisition/development. As a result, despite determined efforts, Tesco was never able to develop the market scale necessary to support the substantial infrastructure investment required for the type of central distribution systems which so vitally underpinned its operations in Thailand and South Korea, With a market share of barely 3 per cent it became increasing clear both to the ? rm and to industry analysts that there was little realistic opportunity of achieving a market penetration level in Taiwan where the subsidiary would become self-reinforcing in terms of pro? ts. The asset swap market exit solution In late 2005 Tesco announced an innovative strategic divestment solution to its problems in Taiwan. The solution involved a cross-region swap of retail assets with its rival Carrefour, whereby each ? rm would simultaneously secure scale and bene? t from strengthened market positions in different countries. It was agreed that in Taiwan Tescoââ¬â¢s six stores and two development sites would be transferred to Carrefour whilst, in exchange, in Central Europe Carrefour would transfer 11 stores in the Czech Republic and four stores in Slovakia to Tesco. The deal clearly had competition and consumer welfare implications as it enhanced the dominance of the market leader in each country. Ultimately it was approved in Taiwan and the Czech Republic but in Slovakia was blocked by the AntiMonopoly Of? ce. Nevertheless, the Slovakian element of the swap was relatively small, and Tesco was able to exit its only unsuccessful Asian operation, learn valuable lessons for other Asian market entries, and simultaneously to strengthen its market position in Central Europe. Relative failure had been transformed into modest success by an agile and innovative strategic divestment. A high risk gamble in the USA In February 2006, after a year of intensive but closely guarded market research by a CEO-selected team of Z01_JOHN2020_09_SE_EM18. QXD 662 10/13/10 9:09 Page 662 TESCO managers despatched to Los Angeles, and building on more than a decade of in-depth investigation of the potential and characteristics of the market, Tesco announced its intention to commit ? 1. 25 billion over ? ve years to enter the western USA. The entry vehicle was to be a chain of ââ¬Ëconvenienceââ¬â¢ focused neighbourhood stores, later to be called Fresh Easy Neighborhood Markets. The decision represented a signi? cant shift in Tescoââ¬â¢s previous ââ¬Ëemerging marketââ¬â¢-focused internationalisation strategy. As the CEO of Fresh Easy was to stress, the US represented: ââ¬Ëthe ? rst mature, well-served market, that we have opened into, so actually [Fresh Easy] is not ? lling a vacuum and has to earn its placeââ¬â¢. i It was also, very clearly, a high risk decision as the US market had a long record of proving to be the ââ¬Ëgraveyardââ¬â¢ of overambitious expansion by UK retailers. As a result, the entry announcement generated widespread scepticism of Tescoââ¬â¢s ability to succeed where so many others had failed. Indeed, even sympathetic analysts questioned Tescoââ¬â¢s ability to achieve the targets (e. g. store productivity) implicitly set for the US venture. The consensus view in Credit Suisseââ¬â¢s (2007) terms was: ââ¬Ëit may be fresh, but it wonââ¬â¢t be easyââ¬â¢. ii Tescoââ¬â¢s decision to enter the US also represented an important reversal of its previous view of the likelihood of success in the market. Indeed, it had consistently resisted many opportunities to enter the USA via acquisition of regional food retailer chains of conventional large-format supermarkets ââ¬â not least because of their track record of low pro? tability and the threat posed to them by the decade-long supercentre-driven transformation of Wal-Mart from purely general merchandise to US food retail market leader. The change in Tescoââ¬â¢s assessment related to its growing skills in small format store operation, its belief in the competitive potential of dense networks of ââ¬Ëconvenienceââ¬â¢focused neighbourhood stores providing an innovative retail offer, and evidence that the Wal-Mart threat could be countered in the type of urban markets Tesco had targeted for its US expansion. Tescoââ¬â¢s small format retail skills had developed in the UK as a competitive response to tightening regulation ââ¬â both planning regulation which made large format out-ofcentre stores become increasingly dif? cult to develop and competition regulation which blocked large-scale acquisitions but offered an opportunity for growth by acquisition in the convenience store market. In part, however, those skills had been developed proactively to gain competitive advantage in a rapidly expanding ââ¬Ëconvenience cultureââ¬â¢ market. By the mid-2000s, the result was that Tesco had 700 Express convenience stores in the UK, supplemented by a range of other smaller format stores, e. g. 15,000-squarefeet urban ââ¬ËMetroââ¬â¢ stores and, additionally, had begun to export the Express format to its international subsidiaries. Growing con? dence in its ability to operate small formats pro? tably offered Tesco the opportunity to explore a US market entry focused around ââ¬Ëconvenienceââ¬â¢. Additionally, it recognised that the model of dense networks of 10,000 square feet of high visibility corner-location stores successfully used by US drug retailers (chemists) such as Walgreens could be used to structure a chain of smaller format food stores on a mutually reinforcing network logic. In terms of retail offer, Tesco recognised that opportunities existed to exploit the extensive experience of UK food retailers in chilled prepared-meals development and operation of the cool-chain distribution/logistics systems required by those products. US food retailers, and in turn the US food manufacturing industry, had traditionally offered few of these products to customers and the specialist distribution/logistics and quality control/traceability systems necessary to support extensive retail offers of that type were underdeveloped. As a result opportunities existed to develop a chain focused on offering high quality but affordable fresh and chilled prepared meal products, served by a short lead time responsive distribution system, supplying higher levels of own label products than typical amongst US food retailers. In respect of the threat posed by Wal-Mart, Tesco recognised that impact to have been particularly strong on the weaker US regional supermarket chains ââ¬â driving signi? cant consolidation of those chains. Additionally, it recognised the traditional supermarket sector was essentially being squeezed between the Wal-Mart-led supercentre operators and a new group of discount retailers operating smaller format stores and achieving much higher levels of pro? tability than the supermarket chains. In particular the stores of the Albrecht family ââ¬â Aldi on the east coast and Trader Joeââ¬â¢s in the west ââ¬â provided Tesco with evidence that the threat of Wal-Mart could be accommodated. The innovative Trader Joeââ¬â¢s in particular offered a model of what was possible in the metro markets of the western USA, operating with exceptionally high sales densities and pro? tability. Moreover, it was exactly those urban markets which, as a result of escalating community resistance, Wal-Mart was ? nding it most dif? cult to enter with its huge supercentres. Dimensions of Tescoââ¬â¢s market entry and expansion In November 2007, Tesco opened its ? rst Fresh Easy stores in Southern California. They averaged 10,000 square feet and carried a tightly edited range of 3500 SKUs1 with a focus on fresh and chilled prepared-meal products. Served by a ââ¬Ëshort lead timeââ¬â¢ integrated food preparation/ distribution system, they were based around entirely 1 SKU = Stock Keeping Unit, i. e. a unique identi? er for each distinct product. Z01_JOHN2020_09_SE_EM18. QXD 10/13/10 9:09 Page 663 TESCO self-scanning checkouts. Described by Fresh Easyââ¬â¢s CEO as ââ¬Ëdesigned to be as fresh as Whole Foods, with the value of Wal-Mart, the convenience of Walgreens, and a product range of Trader Joeââ¬â¢sââ¬â¢,iii the stores were rapidly rolled out in Southern California, Phoenix and Las Vegas, and a year later exactly 100 had opened. Signi? cant features of Tescoââ¬â¢s US experience include: 1 Attempts to engage with an online consumer culture. In contrast to its previous international market entries, Tesco has proactively adopted digital/viral marketing techniques to address the challenge of de? ning, launching and embedding the Fresh Easy brand. Determined efforts have been made by the ? rm to use blog and textmessaging based communication with online communities of customers and potential customers. Although occasionally these efforts have rebounded on the ? rm, Tesco has continued to explore these methods and to transfer learning into its wider international operations. 2 Establishing brand visibility and maximising development opportunities via investment in underserved communities. An important component of Tescoââ¬â¢s entry into Los Angeles has been its commitment to develop stores in low income/deprived and ethnically segregated communities ââ¬â visibly underserved by its major US competitors. Transferring the development-coalition and communityspeci? c retail operating skills gained since the late 1990s in opening ââ¬Ëurban regeneration partnershipââ¬â¢ stores in deprived areas of many UK cities, Tesco quickly developed stores in Compton, South Central and similar areas of Los Angeles. Its continuing commitment to investment in underserved communities has, on the one hand, gained strong local community support and increasing national recognition, leading to a more rapid establishment of brand identity than might otherwise have been expected. On the other hand it has provided a rallying point for a variety of groups (notably retail labour unions strongly opposed to Tescoââ¬â¢s decision to operate its US stores on a non-unionised basis) antagonistic to its market entry. 3 Integrated food production/distribution supported by follower-suppliers. To ensure reliable availability of high quality prepared food products critical to its vision of the Fresh Easy brand in a context where it had concerns about prevailing quality/traceability standards of local third-party production, Tesco has been obliged to take the unusual step of managing its own food preparation. It has developed an 80,000 square feet ââ¬Ëfood preparationââ¬â¢ facility alongside its distribution centre (DC) in Riverside, and has been supported by the simultaneous move to California of two of its leading UK suppliers ââ¬â Natureââ¬â¢s Way Foods and 2 Sisters Food Group. These companies 663 have jointly invested $170 million in processing plants adjacent to Tescoââ¬â¢s DC and feed into the DC both shelfready packaged produce and also 40 per cent of the prepared meat, poultry, fruit and vegetable ingredients used in the food preparation facility. 4 A surprisingly muted initial competitive response. Entry of one of the worldââ¬â¢s largest retailers into the home market of the global leader (Wal-Mart), and into cities highly contested by leading US domestic operators, could be predicted to produce a ? erce competitive response. Given the inability to protect the ââ¬Ëfront regionââ¬â¢ innovations underlying its US chain, Tesco essentially had to attempt to lay down store networks as rapidly as possible before drawing that anticipated response. Within a year of Fresh Easyââ¬â¢s launch Wal-Mart had begun to trial a chain of small format stores closely modelled in terms of size, SKUs and neighbourhood orientation on the Tesco stores. However, by late 2009 those ââ¬ËMarketsideââ¬â¢ stores remained con? ned to just four locations in Phoenix. Although scaling up of the trial was anticipated, Tesco had been given unexpected time to continue developing its store network density and to respond to ââ¬Ëfront regionââ¬â¢ innovations (ranging, signage, store atmospherics) in the prototype Marketside stores. 5 The reputational gamble of the CEO. One of the de? ning characteristics of Leahyââ¬â¢s strategic realignment of Tesco as a multinational operator had been his ability to engineer that transformation largely under the radar of hostile public scrutiny and retain ? nancial market support for the strategy. That was never likely to be possible with an entry into the USA. Despite the relatively modest scale of the ? 1. 25 billion ? ve-year US investment (compared to annual international capital expenditure in 2008/09 of ? 2. 1 billion) the ? rm, and its CEO in particular, was acutely aware of both the reputational risks and potentially transformational consequences of the US venture in the case of either success or failure. Weââ¬â¢ve carefully balanced the risks. If it fails itââ¬â¢s embarrassing. It might show up in my career [but] itââ¬â¢ll cost an amount of money that is easily affordable by Tesco ââ¬â call it ? 1 billion if you like. If it succeeds then itââ¬â¢s transformational. iv Leahy has, in effect, been required to publicly place his considerable ââ¬Ëreputational equityââ¬â¢ on the line and has found it necessary to repeatedly signal strategic ââ¬Ëcommitmentââ¬â¢ to the US venture. Success or failure in the USA ââ¬â the jury remains out By late 2009 Tesco had opened more than 130 stores in the USA. In the face of a global economic crisis with origins in the sub-prime US housing market, the growth of some
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